Our Terms & Conditions
Understand Our Hotel Policies
L’Hermitage Hotel provides the information on this website for the convenience of guests, prospective guests, and travel professionals. While we make every effort to ensure the accuracy of the information, content is provided “as is” and “as available.” We do not guarantee that all material will always be accurate, complete, or up to date, and details may change without notice.
We make no warranties — express or implied — regarding uninterrupted service, freedom from errors, fitness for a particular purpose, or protection against computer viruses. Use of this website is at your own risk.
Limitation of Liability
L’Hermitage Hotel will not be responsible for any direct, indirect, incidental, or consequential damages resulting from the use of this website or linked websites. This includes issues such as interruptions, technical errors, delays, or viruses.
Any links to third-party websites are provided for your convenience. L’Hermitage Hotel does not control or endorse the content of these external sites and is not responsible for their accuracy or reliability.
Proper Use
By using this website, you agree not to use it for unlawful purposes or in ways that could harm others. You may not post or transmit offensive, defamatory, or inappropriate material. L’Hermitage Hotel reserves the right to cooperate fully with legal authorities in the event of unlawful activity.
Privacy & Confidentiality
Protecting your privacy is important to us. Personal information you provide—such as your name, email, address, or payment details—will be handled in accordance with our Privacy Policy and used only for hotel-related services.
Security
We take reasonable steps to protect your information and use secure technology to safeguard sensitive details such as payment information. However, no system is completely immune to risks, and use of the internet is at your own discretion.
Governing Law
This website is operated in British Columbia, Canada. By using it, you agree that any disputes will be governed by the laws of British Columbia and applicable Canadian law.
Contests & Promotions
From time to time, L’Hermitage Hotel may run promotions, prize draws, or giveaways. Eligibility, rules, and prize conditions will be outlined with each specific promotion. Unless stated otherwise, prizes are non-transferable, non-refundable, and have no cash alternative.
Changes to Terms
L’Hermitage Hotel may update these terms at any time without prior notice. Continued use of the website constitutes acceptance of any changes.